Refund policy

1. Unused Returns
Products purchased at BP4WD can be returned for any reason within 30 days of receipt of the shipment. All returned products must be in new, unmodified, resalable condition and include the original packaging and all hardware. In addition to the 20% return fee, the cost of return shipping is borne by the customer. Any product that is determined not to be in new condition will be subject to an additional 5% fee. Products that have been customized or modified in any way are not eligible for return.

2. Order Cancellation
- 10% processing fee deducted for cancellations due to non-refundable credit card processing and merchant fees.

3. Return Process
- Contact for RMA Form.
- Include RMA Form in return shipment.

4. Issues
- Notify within 5 business days of order receipt for any problems.
- After 5 days, no responsibility for expedited shipping.

5. Lost/Damaged Items
- Report damage within 30 days of product receipt.
- If item not received but has a tracking number, notify within 30 days for insurance claim.
- Claims not valid after 30 days.

*Note: This is a summary. Always refer to the full policy for complete details.*